Privacy Policy

1. Information We Collect

When you submit a custom order inquiry or interact with our website, we may collect the following information:

• Personal Information: Name, email address, and phone number (if provided).
• Order Details: Description of your custom order request, budget range, timeline preferences, and how you heard about us.
• Technical Information: IP address, browser type, and basic usage data collected automatically when you visit our site.
• Shipping Information: Mailing address when required to fulfill an order.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your custom order inquiries and orders.
• Communicate with you about your orders, including sending confirmation emails and updates.
• Protect against spam, fraud, and abuse of our services.
• Improve our website and services.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Payment Processing: When you make a payment, your payment information is handled by Square, Inc. We do not store your credit card details.
• Shipping Carriers: Your name and shipping address are shared with carriers (USPS, UPS, FedEx, etc.) to deliver your order.
• Spam Protection: We use Cloudflare Turnstile to protect our forms from automated abuse. Cloudflare may collect limited technical data as described in their privacy policy.
• Legal Requirements: If required by law or to protect our rights.

4. Data Security

We take reasonable measures to protect your personal information, including:

• Encrypted connections (HTTPS) for all data transmission.
• Secure storage of account credentials using industry-standard hashing.
• Limited access to personal data on a need-to-know basis.

5. Cookies

Our website uses essential cookies to maintain your session while using the site (e.g., keeping your form data if you encounter an error). We do not use advertising or tracking cookies.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your personal information.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the information below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill your orders and provide our services. Order records are kept for bookkeeping and legal purposes. You may request deletion of your data at any time by contacting us.

8. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can remove it.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this privacy policy or your personal data, please contact us at:

G.E.T.S. Prop Shop & More